Privacy Policy
Legal Disclaimer
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Effective Date: 01-01-24
Last Updated: 01-01-2024
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Colebrook Medical Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when interacting with our company, including through our website, communications, and business operations.
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1. Information We Collect​
We may collect the following types of information from doctors, office managers, healthcare professionals, and business partners:
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Business Contact Information: Name, job title, company name, address, email address, and phone number.
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Transaction Information: Order details, purchase history, shipping and billing addresses, and payment information.
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Technical Information: IP address, browser type, device identifiers, and site usage data when you visit our website.
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Communications: Records of inquiries, emails, calls, or other correspondence.
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2. How We Use Your Information​
We use collected information for the following purposes:
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To process and fulfill orders for medical supplies and devices.
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To communicate with you regarding products, orders, shipments, and support.
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To provide quotes, proposals, and account management services.
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To send updates about our products, services, or company news (if you’ve opted in).
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To comply with applicable laws and regulatory requirements.
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To improve our website, services, and business operations.
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3. Sharing of Information​
We do not sell your information. We may share information in limited circumstances, including:
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With logistics providers, shipping carriers, and payment processors to complete transactions.
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With trusted third-party vendors who support our operations (e.g., IT, website hosting, customer management systems).
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When required by law, regulation, or government request.
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During a business transfer, merger, or acquisition, where information may be part of the transferred assets.
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4. Data Security
We use industry-standard security measures to protect your information, including encryption, secure servers, and restricted access to sensitive data. While we take reasonable precautions, no system is completely secure, and we cannot guarantee absolute protection.
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5. Data Retention
We retain business and transaction information as long as necessary to:
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Fulfill orders and maintain accurate business records.
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Comply with legal, tax, and regulatory obligations.
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Support ongoing business relationships.
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6. Your Rights
Depending on your location, you may have rights under applicable data protection laws (e.g., GDPR, CCPA), including:
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The right to access, update, or correct your information.
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The right to request deletion of certain personal information.
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The right to opt out of marketing communications.
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The right to restrict or object to certain data uses.
Requests can be submitted using the contact information below.
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7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, analyze traffic, and support functionality. You can control cookies through your browser settings.
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8. Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices or content of those websites.
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9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.
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10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: